Privacy Policy

Last updated: January 14, 2026

Your privacy is important to mercantis.ai. This policy describes how we collect and use your data.

Data We Collect

We collect registration information (name, email), usage data, search queries, and files you upload (quotations, specifications). We also automatically collect technical data (IP, browser).

Data Usage

We use your data to provide and improve services, personalize your experience, and communicate with you.

AI Processing

Your input data and files may be processed by our AI providers (such as large-scale cloud providers) solely to provide the services you request. We do not use your Google User Data to train any AI models.

Data Sharing

We share data with cloud providers (hosting, database, authentication) essential for operation. We do not sell your personal data to third parties.

Security

We implement industry-standard security measures to protect your data, but no system is 100% secure.

Google User Data & Restricted Scopes

mercantis.ai asks for your permission to use the Google API send mail scope for the sole purpose of enabling you to send quotation request emails to suppliers directly from our platform. We store and process the email drafts you create or generate using our AI within the mercantis.ai platform. This includes email subjects, body content, and recipient information necessary to provide our quotation management service. However, we do NOT access, read, or analyze any existing emails in your Gmail inbox or account - we only use the gmail.send permission to send the specific messages you have drafted and approved within our interface. mercantis.ai's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google Workspace APIs to develop, improve, or train AI and/or ML models. We do NOT transfer Google user data to third parties for ANY of the following purposes: targeted advertising, personalized advertisements, retargeted advertisements, or interest-based advertisements; selling to data brokers or providing to information resellers; determining credit-worthiness or credit scoring; lending purposes; user advertisements; market research or serving ads. We do not sell, rent, or transfer your Google data to any third party under any circumstances.

Your Rights

You have the right to access, correct, or delete your personal data. You can delete your account and all your data directly on your account page or contact us to exercise these rights.